Authors: Eric Anderson email@example.com and Dave Patterson firstname.lastname@example.org
Abstract: We examine two models for categorizing tasks performed by system administrators. The first model is the traditional task based model. The second model breaks tasks down by the source of the problem. We then look at the historical trends of the last 12 years of LISA proceedings based on these models. Finally, we analyze some of the more important tasks done by system administrators and propose future research in those areas. Our hope is that some of the academic rigor in analyzing research can be brought to systems administration without losing the practicality that makes the research valuable.